Contact the Benefits Advisory Team by email or via the online form. A counsellor will get back to you within two days Provides advice on welfare entitlements for caring caregivers and parents Call first or visit the “one-stop shop” for advice. I am a decorated marine veterinarian, but I slept under a viaduct, without shelter. Now, thanks to TBL, I have solved my legal problems, I have been sober for a year and I have a job. Consultation only on Fridays. Only single telephone consultation. T: 0121 250 0777 E: info@bsettlement.org.uk W: www.birminghamsettlement.org.uk F: 01212500770 A: Birmingham Settlement, Aston 359-361 Witton Road, Aston, Birmingham, B66NS. Open House: Monday, Wednesday and Friday, 9:30-12:30 at Aston Centre E: BusinessandLearning@birmingham.gov.uk. W: www.lawworks.org.uk/legal-advice/individuals/blac-library-birmingham The Birmingham Free Legal Advice Group (FLAG) is a clinic run by university law students under the supervision of qualified lawyers that provides free legal advice in the following areas of law: Services: National Advocacy Hotline, advocacy for children in care and in need (including children under protection plans), children leaving care, children and adolescents with disabilities), the provision of independent visitors for children in care, the legal representation of children in private family law and the defence of adults in hospital psychiatric institutions. Yvonne Barker, Line Manager T: 0121 303 4531/0121 303 3586 E: Yvonne.barker@birmingham.gov.uk Address: Business Insight, Birmingham Central Library, Chamberlain Square, Birmingham B3 3HQ W: www.lawworksclinics.org.uk/bhamlac/index.php advice and support, particularly for the Kashmiri, Pakistani and Asian communities. Social benefits, housing, immigration, asylum, health and consumer advice. Advice in several languages. Opening hours: Mon-Fri 10:00-16:00 (can come or contact by e-mail / letter).

All our services are free of charge. We give priority to those who would not otherwise have access to legal advice and representation. If we are unable to help you, we will always direct you to other resources. We might be able to give you some initial advice to help you take the steps you need to resolve your issue. T: 01922 653405 E: housingadvice@walsall.gov.uk A: Walsall Council, The Civic Centre, Darwall Street, Walsall, West Midlands, WS1 1TP. W: www.homeless.org.uk/homeless-england/service/walsall-council-homeless-and-housing-advice W: www.ageuk.org.uk/birmingham/our-services/information-and-advice Provides initial advice and signage on housing, consumer, benefits and general contract issues. A: Nishkam Civic Association, Nishkam Centre, 6 Soho Road Handsworth, Birmingham, B21 9BH T: 0121 515 4229 E: info@ncauk.org W: nishkamcentre.org/social-innovation/iag-services/ Address: 4th Floor, Ruskin Chambers, 191 Corporation Street, Birmingham B4 6RP T: 0121 374 0140 F: 0121 233 0526 A: Refugee & Migrant Centre, Birmingham Office, Unit 2, 57 Frederick Street, Jewellery Quarter, Birmingham, B1 3HS E: infobham@rmcentre.org.uk W: www.rmcentre.org.uk/home The center is open Monday to Friday from 10am to 4.30pm. Provides advice only, but recommendations can be made. Areas covered include home care and support, caregivers and family support, emergency care services, child and youth services, employment and volunteering, placement and support planning. Switchboard opening hours: Mon-Fri: 9:00 a.m. to 5:00 p.m. First, contact the switchboard by phone with your request.

They stated that they had no contact specifically for volunteer work, but Louise Crouch is best placed to take care of it. Louise is currently on maternity leave and will return in May 2013. Each center has its own projects and it would be best to contact them with details and they will pass the information on to the appropriate people. T: 0121 236 2197 E: info@ageconcernbirmingham.org.uk Address: The Place 2B, 198 Corporation Street, Birmingham B26 1BU A: 76-78 Boldmere Road, Boldmere, Sutton Coldfield, B73 5TJ T: 0121 362 3650 E: info@ageconcernbirmingham.org.uk W: www.ageconcernbirmingham.org.uk E: info@ageukbirmingham.org.uk A: Birmingham Age UK, 55 Alcester Road South, Kings Heath, Birmingham, B14 7JG The Onneley Centre, 109 Oak Court, Harborne, Birmingham, B17 9AA Erdington Shop, 169 High Street, Erdington, Birmingham, B23 6SY T: 0121 437 0479 W: www.ageuk.org.uk/birmingham/our-services/information-and-advice Do you have the skills to manage and run our legal centre? Read more Advice, advocacy and representation for individuals and communities, but not for owners, businesses or employers. They specialize in ambulatory care, discrimination, employment, family, housing, immigration and asylum, debt, public law and social benefits.